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E-shop Terms and Conditions

Please make sure you read the following terms and conditions before using this website. By using this website, all users accept to be bound by the terms and conditions set out below.

General

We reserve the right to amend or modify these terms and conditions at any time and your continued use of this website following any such amendment will demonstrate your acceptance to be bound by the modified terms and conditions. It is your responsibility to check this website from time to time to review the current terms and conditions. If you do not agree to any of the changes to the terms and conditions then you must not use this website.

Throughout the site, any use of the terms “we,” “us” and “our” refer to the Blenheim Art Foundation.

Contract

We reserve the right to amend prices at any time. You must pay by Paypal at the time of your order. Once payment has been received by Blenheim Art Foundation, we will confirm that your order has been accepted by sending an email to you at the email address you provide on your order form. By placing an order, you are offering to purchase the products from us. If products are shown on the site but are unavailable, we are not obliged to sell you those goods.

Use of this website

You agree that you are personally responsible for using this website and ensure that your access to this website is not illegal or prohibited by laws which apply to you. If we discover that you are or have been engaged in prohibited activities, disrespectful towards other users or in violation of any of the terms and conditions we reserve the right to deny you access to this website on a temporary or permanent basis.

Intellectual property

All our trademarks, service marks and trade names used herein are registered and unregistered trademarks of the Blenheim Art Foundation. You may not use or modify any trademark in any way without our prior written consent.

This website and its content is copyright of the Blenheim Art Foundation – © Blenheim Art Foundation, 2016. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited.

You are authorised to print or download to a local hard disk extracts for your personal and non-commercial use only and you may copy the content to individual third parties for their personal use, but only if you acknowledge the Blenheim Art Foundation as the source of the material.

You are not authorised, except with our express written permission, to distribute or commercially exploit any of the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Limitation of liability

Your use of this website is at your own risk. The Blenheim Art Foundation will not be held responsible for any special or consequential damages, personal injury or expense of any nature that result from the use of, or the inability to use, the materials on the website, including damages caused by viruses or any incorrectness or incompleteness of the information on the website, even if we have been advised of the possibility of any such damages.

Except in relation to our contractual obligations to supply goods following acceptance of orders placed on our website, neither we nor our director, employees, suppliers or other affiliates will be liable in contract, tort, negligence or otherwise for any loss or damage as a result of your use of this website.

You agree to fully indemnify us, our director, employees, suppliers and/or other representatives from and against all liabilities against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. We reserve the right to terminate your use of this website immediately if we believe that you are in breach of these terms and conditions.

Disclaimer

This website and its content are provided ‘as is’ and except to the extent required by law, without any warranties of any kind, whether express or implied, including but not limited to, implied warranties of acceptable quality, fitness for a particular purpose and non-infringement, to the fullest extent permitted by law. The information on the website is for general information purposes only and does not constitute as advice. We do not represent or warrant that the functions contained in this website will be uninterrupted or error free.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

We reserve the right at any time to change, suspend or discontinue without notice, any aspect or feature of this website.

Privacy policy

By using this website you are acknowledging that you have read our Privacy Policy, which is provided on this website.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Paypal provides a secure payment gateway, processing payments for thousands of online businesses, including ours. It is Paypal’s utmost priority to ensure that transaction data is handled in a safe and secure way, with extensive Buyer Protection. Paypal is compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

So when buying through our site, you can be sure that you are completely protected.

Waiver

No waiver by use shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Jurisdiction

These terms and conditions, this website and any subsequent contract entered into as a result of using this website are governed by and construed in accordance with English Law and as such, all parties will be subject to the exclusive jurisdiction of the courts of England and Wales.

Company information

Blenheim Art Foundation Registered in England Our registered address: Blenheim Palace, Woodstock, Oxfordshire OX20 1PP, UK. Email: info@blenheimartfoundation.org.uk Tel: +44 (0) 207 409 1525

Delivery information & Returns

United Kingdom

Service Price
Standard delivery (Royal Mail 2-3 days) £3.36
Next day delivery (Royal Mail 1st class) £6.54

EU*

Service Price
International Standard delivery (4-8 days) £13.15
International Signed for/Tracked* Only available in participating countries: Andorra, Austria, Belgium, Belarus, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Vatican City State. £19.45

Europe (non-EU members)

Service Price
International Standard (4-8 days) £10.96
International Signed for/Tracked £16.21

USA and rest of the world**

Service Price
International Standard (5-10 days) £16..35
International Signed for/Tracked £21.60

** Only available in participating countries: Argentina, Cambodia, Canada, Canary Islands, Cayman Islands, Ecuador, Hong Kong, Indonesia, Japan, Malaysia, New Zealand, Serbia, Singapore, South Korea, Thailand, Trinidad & Tobago, Turkey, United Arab Emirates, USA.

Information

Delivery charges will automatically be calculated at the checkout page to reflect the option you have chosen. You will receive an email confirmation once we have processed and shipped your order.

Your order will be dispatched Monday to Friday and delivered on a working day..

A signature is required for all deliveries.

You will be able to specify a different delivery address to your billing address. International customers will be provided with a tracking number for their order.

Important to note when placing an order for delivery outside the UK, that any import duty and taxes payable in the country of destination are your responsibility.

If for any reason we are unable to process your order, we aim to contact you either via email or telephone within 1 working day of you making your order.

Returns

We take pride in the quality of our products and we want you to be pleased with your purchase

If for any reason you are not happy, you can return any item within 14 days of receipt. As long as the goods are unused and in their original condition, we will be happy to exchange your goods and send out replacement items or refund the purchase price

Please note that parcels being returned to us are your responsibility. No refund will be processed until we receive the goods and as such we encourage you to use a registered postal service and that you keep a proof of postage

Important to note that refunds can only be made to the original credit card used to make the purchase. An item received as a gift can only be returned for an exchange or gift vouchers

Please direct any further questions, not answered below, either by email to info@blenheimartfoundation.org.uk or feel free to give us a call on +44 (0) 207 409 1525. We aim to answer all queries within 24 hours but please allow up to 3 working days

How to return something

  1. Please contact us as info@blenheimartfoundation.org.uk and we will send you a return form.
  2. Please securely attach the return form to the front of your package and include your details on a sheet inside as well as reasons for returning the item.
  3. Simply return your product to the following address:
    • 41c Hertford Street
      London W1J 7SJ
      United Kingdom
  1. Once we receive your parcel, please allow 5 working days to process your refund
  2. When we have processed your parcel, we will send you a confirmation email, so please remember to include your email address on the returns form